Based on processes established in the generics field with the need to reach global markets, product integrity intact and at speed, Macaw encompasses all aspects of the supply chain process. Intellectual Property and temperature tolerance constraints, protective packaging and measurement, risk assessment and protocol creation through to qualification summary report level, all form part of the Macaw portfolio. In addition Macaw works closely with our clients’ service providers creating service level and technical agreements, education and implementation followed by continuous management and review.